Complaint

If your product is defective or you have received the wrong product, we apologize for the situation. We want to process your complaint as quickly and smoothly as possible.

This is how you make a complaint:

1. Send us an email at sales@skymarxgolf.com

2. Please attach a picture of the product and any possible defect.
   

Handling:

• We will review complaints within 1-5 business days .

• We will contact you by email with a solution proposal.

• If necessary, we will offer a replacement product, refund or other agreed solution.

Important:

• Unfortunately, we cannot process the complaint without a picture.

• Please keep the defective product until we have contacted you.