Most popular products Most popular products
For customers For customers
For partners For partners
Company Company
Payment methods
Shipping policy
Terms of Delivery
General These terms of delivery apply to deliveries from Maila & Suoja Oy's online store. The use of the online store requires acceptance of these terms.
Delivery Time
We aim to deliver the order as soon as possible. If the delivery time differs from the usual, we will inform the customer separately.
Delivery Methods
We deliver products by mail or to pick-up points. The delivery method can be selected during the order.
Delivery Costs
Delivery costs depend on the size of the order and the chosen delivery method. Detailed delivery costs will be provided during the order.
Receipt of the Product
The customer must check the condition and contents of the delivery upon receipt. If the product is damaged during transportation, the customer must notify us immediately.
Right of Return
The customer has a 14-day right of return for ordered products in accordance with consumer protection laws. The right of return does not apply to used or customized products. The return must be made in the original packaging and in an acceptable condition. The customer is responsible for the return costs unless the product has been faulty or the delivery incorrect.
Right of Exchange
The customer has a 14-day right of exchange for ordered products in accordance with consumer protection laws. The right of exchange does not apply to used or customized products. The exchange must be made in the original packaging and in an acceptable condition. The customer is responsible for the exchange costs unless the product has been faulty or the delivery incorrect.
Incorrect Delivery or Faulty Product
If the delivery is incorrect or the product is faulty, the customer must notify us immediately. Faulty products will be replaced or exchanged for flawless products.
Force Majeure
We are not responsible for delays caused by force majeure situations, such as natural disasters, exceptional weather conditions, strikes, traffic disruptions, or similar reasons.
Changes to the Terms of Delivery
We reserve the right to change these terms of delivery. We recommend checking this page regularly to stay informed of any updates.
Applicable Law and Dispute Resolution
These terms of delivery are governed by Finnish law. Any disputes will be primarily resolved through negotiation. If a resolution cannot be reached, disputes will be resolved by the Consumer Disputes Board or in the district court.
Contact Information
If you have any questions regarding the terms of delivery, you can contact us via email at myynti@skymarxgolf.com. You can also send a letter to Rekolantie 54 A 1, 01400 Vantaa.
Payment Service Provider
As the implementer and payment service provider, Paytrail Oyj (2122839-7) collaborates with Finnish banks and credit institutions. Paytrail Oyj will be shown as the payee on the account statement or credit card invoice and forwards the payment to the merchant. Paytrail Oyj is a licensed payment institution. In case of complaints, we kindly request contacting the product supplier first.
Paytrail Oyj, business ID: 2122839-7 Innova 2 Lutakonaukio 7 40100 Jyväskylä paytrail.com/kuluttaja/tietoa-maksamisesta
Last updated: May 1, 2023