Frequently asked Questions

On this page we have compiled answers to the most common questions about our products, orders and services.

Orders and delivery

How quickly will my order be delivered?
We usually ship stock items within 1-2 business days of order confirmation. For personalized items, the delivery time is approximately 2 weeks from order acceptance.

What delivery methods do you offer?
We offer Posti delivery options both to the destination and to a pickup point.

Payment

What payment methods are available in the online store?
The most common payment cards and online banking payments are used.

Personalized logo products

Can I also order logo products as a private individual?
Yes, personalized products are available for both private customers and businesses.

How do I submit a logo for personalization?
Personalizing your product is easy when you order directly from our online store. If you need help with a logo, for example, we are happy to help. We accept the most common file formats (e.g. .png, .jpg, .ai).

Is there a minimum order quantity?
There is no minimum order quantity for most products. More detailed information can be found on each product in our online store.

Production

Do the products have a warranty?
All our products come with a manufacturer's warranty. If there is a defect in the product, please contact our customer service.

How are Rebel golf balls different from other balls?
Rebel balls are designed to combine durability and performance, and can be personalized with your desired logo or text.